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Christmas Opening Hours
Please note that our offices will be closed from 12.00 noon Friday 23 December 2011 and will reopen on Tuesday 3 January 2012.  From Wednesday 28 December to Friday 30 December messages and emails will be picked up for emergencies only.  We wish everyone a very Happy Christmas and New Year
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  • Community Foundation for Greater Manchester
  • Fair Share
  • SureStart
  • Wigan Council
  • Wigan Children's Fund
  • IMCA Approved

Mental Health Advocacy

Do you...

sometimes find it difficult to say what you mean when dealing with professionals or agencies

Do you...

sometimes find it difficult to take in all that has been said to you, or need some aspects of the information explained to you?

Do you...

simply want someone to speak up for you when you find you cannot do this for yourself?

Advocacy means to help somone speak up for themselves.  It is about trying to make things change because your voice has been listened to.  It is about making sure that people can have their own choices.

An advocate will help you try to make things change or happenand can try to help you make your own choices and take control of the situation.  An advocate will work alongside you to ensure that you are treated equally and will help you say what you want to say and ensure that your voice is listened to and answers given.

We may need an advocate because we are not feeling at our most confident, or may be faced with life-changing decisions.  Perhaps we don't know enough about the situation that presents itself or what our choices may be.  It may be that we are simply not being listened to or are not receiving the answers to our questions.

At times like this it can help to have an advocate, someone to help us understand information, attend meetings or proceedings with us, look at the choices we have and be there with us when we want to speak and be listened to.

An advocate does not mediate in a disupute or make decisions for you.  They do not take control away from you or try to persuade you against your way of thinking.

At all times in advocacy, the client is always the centre of attention.  It is about what the client wants and finding ways of putting that across to the people who need to know.  Your advocate will work with you through the problem until it is resolved.

People with mental health problems can be isolated and feel that their veiws don't count.  They may sometimes be unable to communicate their views because of the situation they are in  Advocacy can enable a person's voice to be heard; it is a way of empowering people.  It helps them express their personal views and needs.

An Advocate will:

An Advocate will not

 

Wigan Family Welfare offer a free, independent and confidential advocacy service to people with mental health problems, both in hospital and in the community.  We take referrals from patients themselves, ward staff, social workers, family/carers.  The service we offer is wide ranging, it covers issues such as housing, care and treatment, accessing services, support at meetings and ward rounds signposting to other appropriate agencies as well as other more complex issues.  If you feel you could benefit from having an independent advocate to enble you to have your voice heard, please contact us on 01942 867888.